Guarantee and Conditions
We can guarantee the quality of our rings unreservedly. All our gold is hallmarked by the London Assay office for the ultimate peace of mind and guarantee of quality and value. The engraving we carry out is also of the finest detail and will be carried out copying the agreed design in the traditional historic context of seal engraving. S&C will endeavour to describe, show and agree with you the design of the crest, monogram, or bespoke design prior to engraving. Please note some tolerance for artistic licence must be accepted to achieve the best result in the space given. We trust the experience of our engravers accordingly and ask you to do the same.
Seal engraved Crests
Please note that seal engraving entails the engraving of the design IN REVERSE so that it creates a positive seal. We will assume all crests and coats of arms will be designed as seals therefore please advise us if you would prefer the design engraved for sight IN POSITIVE.
Monograms
Initial or monogram engraved signets are generally engraved in positive for sight. We can engrave monograms as a seal and this can be very effective. As always we are delighted to assist with the design and have very extensive archives of intaglio monograms.
Ultimately the single most important thing is that we want you to be absolutely delighted with your signet ring. A signet ring is a very personal thing to be enjoyed every day over a long and fulfilled life so it is absolutely essential in our minds that you are completely satisfied.
We spend a long term with close consultation before we create your ring so we are sure that you are happy in your expectations. However if for whatever reason you are not satisfied we would be happy to have the ring back and we will either rectify, replace or refund you.
If the value of the commission is so much that we think we will be unable to afford to honour this refund policy we will advise you before carrying out the work that the work commissioned will need to have a special agreement or insurance premiums applied to cover the unlikely event that you are not satisfied and wish a refund. Please note that this applies to all Platinum Rings and jewellery.
We reserve the right to refuse to carry out the commissioning of jewellery work if we feel we are unable to honour our guarantees or for whatever reason we do not feel comfortable with the circumstances of the arrangement.
